What we collect
We ask for only what an order needs: your name, mobile number, delivery address and, if you make an account, your email. Payment card details never reach us — those stay with the payment provider.
Why we collect it
- To pack and deliver your order, and to call you if the address needs checking.
- To send order updates by SMS or email.
- To handle returns, refunds and warranty claims.
- To keep our own records, as the law requires of a business.
Who else sees it
Your name, number and address go to the courier carrying your parcel — they cannot deliver without it. Nothing goes to anybody else for advertising, and we do not sell customer lists.
How long we keep it
Order records are kept for our accounts. You can ask us to delete your account and its saved addresses at any time; order history that we are required to keep will remain, without being used to contact you.
Cookies
The site uses cookies to remember your cart and keep you signed in. Blocking them in your browser will stop the cart from working.
Your choices
- Ask what we hold about you, and ask us to correct it.
- Ask us to delete your account.
- Tell us to stop sending marketing messages — order updates will still come through.
Contact
Message us on WhatsApp or call the number in the footer with any question about your data, and we will answer within two working days.